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Citizen’s Charter

City services,
clearly mapped.

Find the right office, prepare every requirement, and understand each step before visiting City Hall.

19

Services

18

Offices

9

Sectors

Service directory

Find your next step.

19 official services

Highly TechnicalInternal

Bids and Awards Committee

[Sample] Bid Evaluation Request — Bids and Awards Committee

TEST sample charter — Evaluation of submitted bids and issuance of resolution of award.

Financial Administration and Sustainability
ComplexExternal

Building Official

[Sample] Building Permit Application — Building Official

Application and issuance of a Building Permit for new construction, renovation, or repair, processed by the Building Official under the City Engineering Office.

Business-Friendliness and Competitiveness
ComplexExternal

Building Official

[Sample] Building Permit Inspection — Building Official

TEST sample charter — Inspection and approval of building permit application.

Business-Friendliness and Competitiveness
ComplexExternal

Human Resource Management Office

test services

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Core Governance and Institutional Development
SimpleInternal

Information Communication Technology

[Sample] IT Support / Equipment Request — ICT Section

TEST sample charter — Technical support and ICT equipment service request.

Core Governance and Institutional Development
ComplexInternal

Infrastructure

[Sample] Infrastructure Project Request — Infrastructure Section

TEST sample charter — Request and programming of infrastructure works.

Core Governance and Institutional Development
ComplexExternal

OCM - Business Permit and Licensing Office

[Sample] New Business Permit Application — BPLO

TEST sample charter — Assessment and release of business permit.

Core Governance and Institutional Development
ComplexExternal

OCM - City Gender and Development Office

[Sample] GAD Seminar / Assistance Request — GAD Office

TEST sample charter — Request for GAD orientation, counseling, or referral.

Social Protection and Sensitivity
SimpleExternal

OCM - Community E-Center

[Sample] Online Form Assistance — Community E-Center

TEST sample charter — Assisted access to online government services and printing.

Sustainable Education and Youth Development
SimpleExternal

OCM - Sports and Development Section

[Sample] Sports Facility / Event Request — Sports Section

TEST sample charter — Reservation of sports facility or request for event support.

Sustainable Education and Youth Development
SimpleExternal

OCM - Tayabas Culture and the Arts Section

[Sample] Cultural Event Endorsement — Culture & Arts Section

TEST sample charter — Endorsement and support for cultural activities.

Core Governance and Institutional Development
SimpleExternal

OCM - Traffic Operations Section

[Sample] Traffic Clearance / Towing Recovery — Traffic Ops

TEST sample charter — Issuance of traffic clearance and release of impounded items.

Disaster Preparedness, Safety, Peace and Order

Showing 1–12 of 19

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Official CCMS content

About the Citizen’s Charter

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Mandate

The City Government of Tayabas has the authority to exercise powers granted by law, including those implied or necessary for effective governance and public welfare. Within its jurisdiction, it is responsible for promoting cultural preservation, health, safety, environmental balance, science and technology, public morals, economic growth, social justice, employment, peace and order, and the overall well-being of its residents.

Mission

The Mission of Tayabas City is best described by Section 16 of Republic Act 7160 also known as the New Local Government Code of 1991.

“Section 16. General Welfare. Every Local Government unit shall exercise the powers expressly granted, those necessarily implied there from, as well as powers necessary, appropriate, incidental for its efficient and effective governance, and those which are essential to the promotion of the general welfare, Within their respective territorial jurisdictions, local government units shall ensure and support, among their things, the preservation and enrichment of culture, promote health and safety, enhance the right of the people to balanced ecology, encourage and support the development of appropriate and self-reliant scientific and technological capabilities, improve public morals, enhance economic prosperity and social justice, promote full employment among their residents, maintain peace and order, and preserve the comfort and convenience of their inhabitants.”

Vision

Blessed by its Glorious History and Enabled by the Courage, Dignity and Faith of its People.

THE CITY OF TAYABAS serves nearby towns and the whole province of Quezon as the Navel of Cultural Heritage; Center for Trade and Commerce; and the Cradle of Water Source;

We, THE TAYABASIN, are healthy, educated, disciplined and a firm believer in the Creator.

We LIVE IN A COMMUNITY with appropriate and adequate infrastructure; an ecologically-balanced city hazard-free environment; with a strong economy; and led by institutions and civil society organizations which are accountable and transparent.

FOR THE NEXT GENERATION OF TAYABASIN, WE COMMIT OURSELVES.

I. Service Pledge

Our service pledge is embodied in the phrase:

WE SHAPED IT LGU

We also reaffirm our commitment to fully comply with the provisions of Republic Act No. 11032, particularly Section 21(f), which states: “All applicants or requesting parties who are within the premises of the office or agency concerned prior to the end of official working hours and during lunch break shall be attended to.”

Official guidance

Content follows the City Government’s current Citizen’s Charter records.

Plan before you visit

Review requirements, processing steps, fees, and service timelines.

Need help?

Call City Hall at (042) 793-3129 or contact the responsible office.